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Twinnie Tuesday
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Shipping & Payment Info
Shipping Information
We currently ship throughout New Zealand.
Order Processing
Orders are usually processed and dispatched within 1–3 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
Please note that dispatch times may be longer during promotional periods or public holidays.
Delivery Timeframes
Estimated delivery times after dispatch:
North Island
1–3 business days
South Island
2–5 business days
Rural Addresses
Please allow an additional 1–3 business days.
Delivery timeframes are estimates only and may vary depending on courier services.
Shipping Costs
Shipping costs are calculated at checkout.
Free shipping is available on orders over $150.
Order Tracking
Once your order has been dispatched, you'll receive a confirmation email with your tracking details.
Delivery Delays
While we aim to deliver your order promptly, delays can occasionally occur due to:
- Courier delays
- Weather events
- Public holidays
- High parcel volumes
- Other circumstances beyond our control
We appreciate your patience and will do our best to assist if any issues arise.
Incorrect Delivery Details
Please ensure your delivery address is correct before placing your order.
We cannot accept responsibility for parcels delayed or returned due to incorrect address information supplied at checkout.
Lost or Damaged Parcels
If your parcel hasn't arrived within a reasonable timeframe, or arrives damaged, please contact us at twinnietuesday@gmail.com
We'll work with the courier to investigate and help resolve the issue as quickly as possible.
Display prices in:NZD
